Usage

After the first start of the MailDepot Importer you need to provide values for the workspace and the appliance connection.

The path to the workspace needs to be entered.
All files will be saved via this path.
You are free to choose a path, but we recommend the path to be on the same host as the MailDepot Importer.
Make sure the Workspace has enough disk space available for the incoming files (mails).

The appliance url needs to be entered with http:// or https://, you can provide the domainname as well as the IP.
The connection to the appliance is required to check the MailDepot Importer license, you can only Import 50 mails in Trial mode if no license is available.

With "File", you are able to create a new container, open an existing container, close an open container as wekk as exit the program.

  • Create Container
    This allows you to create a new container.
    The imported mails will need to flow into a container created through this command.
    Mails can only be imported after creating a container with the MailDepot Importer.
    If you choose to enter a password, the password will need to be entered every time in order to access the container in the future.
    This applies also when mounting the container in the Container Inventory or when accessing the container with the Offline Reader.
    The Chunk Size (Maximum blocksize) of created files is set to 4096 Megabytes per default and depends on your file system.
    The Retention Time is the number of days the e-mail(s) cannot be moved or deleted from the container
  • Open Container
    Opens a container created with the MailDepot Importer.
    Choose the file reddoxx.rdxacs from the container directory.
    If a container which was not created with the MailDepot Importer is chosen, an error message will appear.
  • Close Container
    This command will close the currently opened container.
    You can now open another container or create a new one.
    Only one container can be open at any given time.
  • Exit
    The MailDepot Importer program will be closed.

  • Start Automatic Task Scheduler
    The Task Scheduler is responsible for executing the composed tasks.
    This includes the Prepare process, as well as the Import (indexing and saving) to the container.
    In order for a task to begin, it is necessary that a corresponding source container is open to receive the files.
  • Stop automatic task scheduler
    Selecting this will stop the Task Scheduler
    All Prepare, as well as Import, procedures will be immediately stopped.
    If the Task Scheduler is stopped before a task has completed, the task will not start from the beginning, but from the point where it was stopped, when the Task Scheduler is restarted.
  • Start Prepare
    The highlighted Prepare task will be started.
    Mails will be fetched from a predetermined source by composing a Prepare task.
    The mails fetched mails will be moved to a waiting list.
    This is the first step in the archiving process.
  • Start Import
    When the Prepare cycle has ended, the Import can be started.
    The mails found on the waiting list will be processed further through this separate function.
    The indexing and storage of the mails to the container takes place in this step.
    A container needs to be open for the Import phase.
  • Stop Task
    By selecting this, the current task will be stopped.
  • Modify Task
    An existing task can be altered.
  • Reset Task
    The selected task will be reset.
    If a task has been started and files have already been moved from their source, these will be deleted from the workspace.
    If Reset Task is selected, a warning message will appear which will need to be confirmed in order to proceed with the reset process.
  • Delete Task
    The selected task, together with its properties and previously prepared files will be deleted.
    If Delete Task is selected, a warning message will appear which will need to be confirmed in order to proceed with the delete process.
  • Report
    The results of the Prepare process and the Import process can found in the Report.
    Errors which occurred during the individual processes can be controlled here.
    More detailed information concerning the different steps can be found in the Task Log (==> Log file)
    There are different filters available to help sort the report:
    • Waiting for Import
      The Importer is waiting for the files to be made available from the respective source or server.
    • Skipped on prepare
      The Importer skipped the file during the Prepare process.
      The reason is found in the Status Message column.
    • Error on prepare
      An error occurred during the Prepare process.
      The reason is found in the Status Message column.
    • Skipped on Import
      The Importer skipped this file during the Import process.
      The reason is found in the Status Message column.
    • Error on import
      An error occurred during the Import process.
      The reason is found in the Status Message column.
    • Duplicate detected on import
      A Mail was recognized as a duplicate file and will not be imported a second time.
    • Imported
      The Mail was successfully imported.
    • Apply Filter
      The selected filter will be applied and the results are displayed.
  • Log File
    The different steps of both the Prepare and Import processes are described in greater detail in the Log File of the Importer.
    Therefore, the Log File plays an important role if errors occur during the Import process or if certain Mails are not imported.
    By selecting Log File, the Log File will be opened with the file manager (ex. Explorer) of your respective operating system.
    With a text editor program, open the file – task.log.

Under the Import menu, you can compose tasks and also define which type of mail files should be imported from the respective choices.
The following options for importing mails are available and described in the following documents:

  • Import Mail Files
  • Import PST-File
  • Import from IMAP Mailbox
  • Import from Exchange Server
  • Import from Office 365

In the menu, click on Extras, followed by Settings, to change the basic settings of the MailDepot Importer, if necessary.

  • Settings
    • Workspace
      The path to the Workspace needs to be entered.
      All files will be saved via this path.
      You are free to choose a path, be we recommend the path to be on the same host as the MailDepot Importer.
      Make sure the Workspace has enough disk space available for the incoming files (mails).
    • Concurrent prepare tasks
      This setting decides how many tasks should run at the same time, depending on the performance of the importing computer.
      The higher the performance of the import computer, the more prepare tasks can be run simultaneously.
      The default value is 1.
    • Loopback TCP Port
      This is the TCP Port used by the MailDepot Importer.
      The default is Port 8090.
  • Appliance settings
    • Appliance URL
      Enter the URL of your REDDOXX appliance in this field.
      Use HTTP or HTTPS as protocol.
      For example: http://192.168.0.1 , https://reddoxx
    • Admin Password
      The password of the sf-admin on the respective appliance, this is the same password used for the Admin Webinterface.
    • Connection Test
      The connection to the appliance will be tested.
      Finally, the MailDepot Importer will check that the appliance has the proper licenses.